Locked topic

This topic has been locked due to inactivity for a long period of time. If you have a question, please create a new topic by clicking here.
gabriel_g Honor Student
Honor Student
2 0 0
Message 1 of 3
216
Flag Post
HP Recommended

Solved!

14ac132la

14AC132LA
Microsoft Windows 10 (64-bit)

Hello, I have just bought a notebook 14AC132LA I want to upgadre the RAM memory. I couln't find any manual with instructions in how to install the new memory, and also y I couldn't find anywhere the type of memories supported, max capacity, etc.

 

This is the page of the notebook:

 

http://support.hp.com/us-en/product/HP-14-ac100-Notebook-PC-series/8499318/model/9259763/drivers

 

Thanks for your time.

2 REPLIES
Provost Provost
Provost
37043 5588 9632
Message 2 of 3
205
Flag Post
HP Recommended

Solved!

14ac132la

You will need the Service Manual:

 

Manual

 

See p. 43. Basically you have to remove the back cover. You have a single 4 gig module and it can take 2 x 8 gig modules for a max of 16 gigs. 

 

I recommend just buying a second 4 gig module and upgrading to 8 gigs. 

 

This is the right 4 gig module:

 

4-GB (DDR3L-1600) 691740-005

 

http://www.amazon.com/HP-691740-001-1600MHz-PC3L-12800-memory/dp/B00CI08FX4/ref=sr_1_1?ie=UTF8&qid=1...

 

Post back if you need any more help. Memory upgrade is not technically authorized for end users so there is some risk of breaking something and voiding the warranty.

 

If this is "the Answer" please click "Accept as Solution" to help others find it.  

gabriel_g Honor Student
Honor Student
2 0 0
Message 3 of 3
197
Flag Post
HP Recommended

Solved!

14ac132la

Thanks for help.

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation