• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

Hello
what is the maximum size of Ram I can use in each slot in HP 15-ay009ne ?
Another question, can I use two Ram sticks from two different makers?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi, 

 

            You can upgrade the RAM to 16GB.

 

DDR4-2133 dual channel support (DDR4-2400 bridge to DDR4-2133) Supports up to 16 GB of system RAM in the following conƭgurations

● 16384-MB total system memory (8192×2)

● 12288-MB total system memory (8192×1) + (4096×1)

● 8192-MB total system memory (8192×1) or (4096×2)

● 6144-MB total system memory (4096×1) + (2048×1)

● 4096-MB total system memory (4096×1) or (2048×2)

 

Download the manual from below link and check page # 2 from Chapter 1 for more information

 

http://h10032.www1.hp.com/ctg/Manual/c05087748

Regards

Mahemac

--Say "Thanks" by clicking the Kudos (purple thumbs up icon in the lower right corner of a post)
--Please mark the post that solves your problem as "Accepted Solution"
, I am speaking for myself and not for HP and I am not an HP Employee.

View solution in original post

3 REPLIES 3
HP Recommended

Hi, 

 

            You can upgrade the RAM to 16GB.

 

DDR4-2133 dual channel support (DDR4-2400 bridge to DDR4-2133) Supports up to 16 GB of system RAM in the following conƭgurations

● 16384-MB total system memory (8192×2)

● 12288-MB total system memory (8192×1) + (4096×1)

● 8192-MB total system memory (8192×1) or (4096×2)

● 6144-MB total system memory (4096×1) + (2048×1)

● 4096-MB total system memory (4096×1) or (2048×2)

 

Download the manual from below link and check page # 2 from Chapter 1 for more information

 

http://h10032.www1.hp.com/ctg/Manual/c05087748

Regards

Mahemac

--Say "Thanks" by clicking the Kudos (purple thumbs up icon in the lower right corner of a post)
--Please mark the post that solves your problem as "Accepted Solution"
, I am speaking for myself and not for HP and I am not an HP Employee.
HP Recommended

Thank you for your response. 
The other question is if I can use two memory modules from 2 different makers. I have one 4GB Hynix ram on my laptop and I want to add one 8GB Zeppline module. Will I have problems in this situation ?

HP Recommended

Hi,

 

                  Its should not be a problem . 

Regards

Mahemac

--Say "Thanks" by clicking the Kudos (purple thumbs up icon in the lower right corner of a post)
--Please mark the post that solves your problem as "Accepted Solution"
, I am speaking for myself and not for HP and I am not an HP Employee.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.