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‎08-02-2024 09:50 AM - last edited on ‎08-02-2024 01:57 PM by Retired

HP Recommended

MI PORTATIL 15-df0033dx NO ME DETECTA LA BATERIA, SALE UNA X AL INICIAR, PERO EN EL PANEL NO ME SALE 

Category:
1 REPLY 1

‎08-05-2024 12:58 PM

HP Recommended

Hi @PabloMera,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that you are facing an issue with your Laptop battery.

Please share the post in English as we support in English language.

 

To understand the issue and help you, please share the details listed below:

 

Note: Do not share any of your personal information such as serial number, phone number, email ID, etc., on your public post.

 

- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).

- Error messages (if any) on the unit.

- When was the last time it was working fine?

- Were there any changes made to your laptop recently?

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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