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‎04-15-2020 05:11 PM

HP Recommended
Product: 15-f272wm
Operating System: Microsoft Windows 10 (64-bit)

Hey My name is Alan. For some reason my 15-f272wm is not charging. The charging light is not appearing. I have already tried different outlets and tested them, they work. Right now it does not have charge at all and is dead. When it was on, it did not have a sign of being charged at all. Everything is plugged in. This started happening this morning.

1 REPLY 1

‎04-19-2020 06:25 AM

HP Recommended

@AlanX8


Welcome to HP Community

 

I have gone through your Post and would like to help
 

This could be an issue with a faulty AC Adapter and the battery drained out. Have you tried with a different AC Adapter yet?

 

If the issue persists with a different AC Adapter, then it would be an issue with the Motherboard

 

You can contact HP Support for Service Options

 

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

 

 

KrazyToad
I Am An HP Employee

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