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16 month old notebook HP Pavilion with 26 month old battery?

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HP Pavilion 15-dp0003nv
Microsoft Windows 10 (64-bit)



I am using the notebook HP Pavilion 15-dp0003nv  I bought on august 2019 and from the first month of using it, I noticed that the battery was already 1 year old but didn't really think about it all that much.


now, after 16 months of using the laptop every day, battery age shows as 2 years,2 months old - cycle count 708/1000 and full charge at 84%


is it normal using old batteries in new laptops? can a claim be made in order to replace the battery for free at an hp partner shop or something like that? warranty ended last august unfortunately


and an out of topic question: when should I start thinking about replacing a laptop battery? when it reaches 1000 cycles or maybe earlier? this is my first laptop so I don't really know about these things.



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Message 2 of 2
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Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help,  To get the answer to this question, It's absolutely normal to use the old battery as long its holds juice. 

Learn how to get the most service and life from your HP notebook battery by following these industry-wide suggested best practices.

Click here: ( refer to Battery care practices ) 


Hope this helps! Keep me posted for further assistance.
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Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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