05-10-2017 10:52 AM
my new flash disk wont ply music even after formating. says unsupported format. its difficult to delete folders too on it.help me fix this problem please
05-12-2017 02:38 PM
Welcome to HP Forums and Thanks for the post.
I understand that you are unable to play music copied on your pen drive and are unable to delete folders.
Not to worry, I will be glad to help.
Kudos to you for trying to troubleshoot the issue on your own.
May I know application you are using to play music?
What is the operating system installed on your computer?
What is the format in which you formatted the pen drive?
Have you tried the pen drive on any other computer?
Recommend you to connect the pen drive to a different computer, format the pen drive in FAT32 and try to use the pen drive.
Keep me posted.
I am an HP Employee