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HP 17-bs011dx
Microsoft Windows XP

As so many others have reported, a hinge has started to disintegrate on my laptop. It happened with no fanfare, no noise, nothing cracked. I noticed today the frame around the screen was pulling away and the hinge is lose underneath. Add me to the list of people who need this to be fixed!

1 REPLY 1
HP Recommended

@gwenerin

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
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