17-by0002ca fan stays on

[JCTyler1977]

I've installed a new M2 HD in addition to the standard HD. SInce the installation, the fan runs non stop and is very  loud. I have tried changing the power setting but it does nothing. What can be done to keep the fan quiet while I use the laptop?

[Kuroi_Kenshi]

Hi @JCTyler1977,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I understand your HP 17-by0002ca laptop’s fan runs constantly and loudly after installing a new M.2 drive. Let’s go through steps to identify and resolve the issue.

a. Check BIOS Settings

Restart the laptop and press Esc → F10 to enter BIOS Setup.

Look for Thermal / Fan Settings. Some HP laptops allow you to enable Fan Control or Thermal Management modes (Quiet, Normal, Performance).

Set it to Normal or Quiet if available.

Save changes and exit.

b. Update BIOS

Visit the HP Support page for your exact model and check for a BIOS update.

New BIOS versions often improve thermal management and fan behavior, especially after hardware changes.

c. Check M.2 Drive Seating and Temperature

Ensure the new M.2 drive is properly seated and screwed in. A poorly seated drive can generate heat or trigger fan response.

If you can, monitor M.2 and CPU temperatures using software like HWMonitor or Speccy.

If the drive is unusually hot, consider a small M.2 heatsink to reduce thermal load.

d. Power & Performance Settings in Windows

Open Control Panel → Power Options → Advanced Settings.

Under Processor Power Management → System Cooling Policy, ensure it is set to Active (not Passive).

Set Maximum Processor State to 100% for normal use, then test if fan behavior improves.

e. Disconnect and Test

Temporarily remove the new M.2 drive and boot the laptop.

If the fan returns to normal, the drive may be generating heat or causing BIOS/firmware to overcompensate.

If so, consider replacing with a lower-power or cooler M.2 SSD or adding a thermal pad/heatsink.

f. Check for Background Processes

Open Task Manager → Processes tab.

Look for processes consuming high CPU or disk usage, which can cause the fan to run at full speed.

Close unnecessary programs and test fan behavior.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

[JCTyler1977]

I've tried your advice I've changed the BIOS settings and Power Management in control panel. In addition a friend recommended this software before called 'Speedfan'. He used it as a monitor on a previous laptop but never changed settings.  I've downloaded it but haven't configured it yet. Would there be a recommended set of settings for changing the fan speed for my system

https://www.almico.com/speedfan.php

https://www.youtube.com/watch?v=8VjdQStihsE

[Kuroi_Kenshi]

Hi @JCTyler1977,

Thanks for getting back and sharing those details — you’ve done some excellent troubleshooting so far! 💪

Regarding SpeedFan, I’d strongly recommend not using any third-party fan-control software like SpeedFan, as HP laptops manage cooling automatically through firmware and embedded controller systems. These tools can sometimes interfere with the fan curve, sensors, or even trigger false temperature readings.

Let’s try a few safe steps to address the issue further:

a. Perform a Hard Reset

Shut down the laptop completely.

Disconnect the AC adapter and remove the battery (if removable).

Hold the power button for 15–20 seconds.

Reconnect the power and boot the device.

This helps reset the system controller, which sometimes keeps the fan at high speed after hardware changes.

b. Check HP Hardware Diagnostics (UEFI)

Restart the laptop and repeatedly tap F2 to open HP Diagnostics.

Select Component Tests → Thermal or Fan Test and run it.

If it fails, note the error code and product ID, that’ll help us isolate the cause.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

[Kuroi_Kenshi]

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