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HP Recommended
Presario C700
Microsoft Windows 10 (32-bit)

Back again with another question. So I bought another HDD with a caddy and I did what I must do: Upgrade the laptop. I bought this laptop from someone else and it came with no screw for the DVD player. Having said that, removing DVD player was a piece of cake but when I install the caddy, it's.... confusion. First of all I noted how loose it is inside the space. Because I don't want to take this thing apart so I just put it in so that it fits. Secondly after booting up and going into disk management, no second HDD. So do I have to take this thing apart or the missing screw is the solution for all of this? I have check so that the SATA port is where it's supposed to be. 

1 ACCEPTED SOLUTION

Accepted Solutions
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After taking the laptop apart I discovered the SATA connection is too old for my caddy so... yeah. Problem solved I guess?

View solution in original post

3 REPLIES 3
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Have you tried the Diskpart utility at the Command-line to see if the disk is present but simply does not have volume created?

Invoke a command line window by typing CMD in the search box and pressing the enter key. 

Once the command line dialogue window is open type in diskpart and press enter.

Now enter the commands as you see them in the image below.

diskpart.png 

To exit the command line simply type in the word  exit and press the enter key. You might have to do it twice.

 

If you don't see it in DiskPart it means there is no SATA connection and  really don't see any  other option other than opening up the notebook to see if the connection is being made. 

 

No SATA connection will mean BIOS and OS won't recognize the HDD as being present.



I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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Spoiler
Ok so there are clearly 2 disk but disk 1’s status is No Media. 
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After taking the laptop apart I discovered the SATA connection is too old for my caddy so... yeah. Problem solved I guess?

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