01-19-2020 10:58 AM
I have a x360 and my screen started to separate from the cover on the corner where the hinge is. it finally was separated enough that I could see the problem. The plastic that held the nuts for the screws on the hinge fell apart. Does anyone know how to fix this? I see that other type of laptops have similar problems, is this something HP is fixing?
01-20-2020 08:07 AM
Welcome to the HP Support Community.
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
Thank you for visiting the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
I am an HP Employee