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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎02-21-2023 03:52 AM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-d1 (53F54AV)

Hello everyone, I need your help guys I have a question for you. I bought HP victus 16 eight days ago and I recognized that when I play Dying Light 2 with ray tracing in performance mod, a few hours later my battery charge decrease %5-%6 and maybe a little bit more of it. I have 200W original HP adapter and I think this situation isn't normal. I think adapter that they sent to me is not enough. What do you think guys? What should I do? Do you tink it is normal?

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Accepted Solutions

‎02-25-2023 12:50 AM

HP Recommended

Hi @archXenomorph 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing issues with your battery charge. Battery percentage suddenly falls from100% to 96% or more. This symptom is functioning as designed to protect battery from overcharging.

 

Kindly refer to this link and you can perform few calibration for good battery health.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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1 REPLY 1

‎02-25-2023 12:50 AM

HP Recommended

Hi @archXenomorph 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing issues with your battery charge. Battery percentage suddenly falls from100% to 96% or more. This symptom is functioning as designed to protect battery from overcharging.

 

Kindly refer to this link and you can perform few calibration for good battery health.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

Reply
1 person found this reply helpful
Was this reply helpful? Yes No
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