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HP Chromebook - 14-db0023dx

For the past year, the keyboard on my 2019 HP Chromebook has been slowly bulging more and more. Now I cannot even close the top and the keypad does not always work. Is there a service bulletin that would enable me to get this fixed for free? How hard is it to replace the battery and how much is it?

1 REPLY 1
HP Recommended

Hi @Tupmani,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.