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‎08-11-2020 11:16 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

trying to open back of lalptop to replace ram memory card.  took out all  screws but noting opens.  also took out battery and cd drive.   am i missing something that releases either the back or the keyboard??

1 REPLY 1

‎08-11-2020 02:15 PM

HP Recommended

@tomtodd 

 

Your machine is an HP Notebook - 15-bs087cl, its specs

 

        https://support.hp.com/au-en/document/c05791279

 

Manual

 

          http://h10032.www1.hp.com/ctg/Manual/c05493257.pdf

 

Please use instructions from page 50

 

Regards.

BH
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