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HP Recommended
HP Pavilion x360 Convertible
Microsoft Windows 10 (64-bit)

I got my new laptop in November of 2016. After the first month or so, the battery was draining too fast about 100% to 20% in 45 min while it's on battery saver mode and the brightness is set to 0. Also, the fan runs too loud even when I'm sitting and simply typing or doing normal browsing. Please help.

 

I still have 5 months of warranty left.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello Sahej,

 

 

Welcome to Forum !!

 

 

We might give you few steps to try, that migt or might not fix the problem.

If i were to be you, i would have called HP technical support immediately and had it diagnosed completely or sent the PC for repair as iam still under warranty.

 

Please call hp get it Fixed/Diagnosed.   

Contact HP

 

 

However you are free to troubleshoot : 

Testing and Calibrating the Battery (Windows 10)

http://support.hp.com/my-en/document/c04700771

Testing and Calibrating the Battery (Windows 😎

http://support.hp.com/us-en/document/c03325217

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

 

 

 

 

View solution in original post

2 REPLIES 2
HP Recommended

Hello Sahej,

 

 

Welcome to Forum !!

 

 

We might give you few steps to try, that migt or might not fix the problem.

If i were to be you, i would have called HP technical support immediately and had it diagnosed completely or sent the PC for repair as iam still under warranty.

 

Please call hp get it Fixed/Diagnosed.   

Contact HP

 

 

However you are free to troubleshoot : 

Testing and Calibrating the Battery (Windows 10)

http://support.hp.com/my-en/document/c04700771

Testing and Calibrating the Battery (Windows 😎

http://support.hp.com/us-en/document/c03325217

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

 

 

 

 

HP Recommended

Thanks for the solution. Turns out my battery is fine. So I guess I'll get it checked by hp. And could you suggest why my fan is running so loudly???

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