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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- 3 year old HP lap only charges to 93% !
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02-22-2021 11:48 AM
How to know when i need to purchase a new battery for my 3 year old HP lap?
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Accepted Solutions
02-22-2021 12:16 PM
You need to run a full diagnostic on the battery so we can see the specs on how much life the battery has left.
HP Notebook PCs - Testing and Calibrating the Battery (Windows) | HP® Customer Support
If you can, please post the advanced results so we can diagnose. 3 years is about average life of a battery so very likely you need a new one. This is an external clip-in battery so easy to replace and no problem finding one on amazon or ebay. HP will no longer carry it.
02-22-2021 12:16 PM
You need to run a full diagnostic on the battery so we can see the specs on how much life the battery has left.
HP Notebook PCs - Testing and Calibrating the Battery (Windows) | HP® Customer Support
If you can, please post the advanced results so we can diagnose. 3 years is about average life of a battery so very likely you need a new one. This is an external clip-in battery so easy to replace and no problem finding one on amazon or ebay. HP will no longer carry it.