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‎02-25-2021 05:42 PM

HP Recommended
Product: HP Spectre Model: 13-AW204TU-07
I need to send the following notebook and stylus to China (permanently) but I need a 3C Certifictae to do so. I can't find any contact info for HP Logistics to get this form/certificate. Has anyone has success getting this? I need to ship out urgently. 
 
HP Spectre
Model: 13-AW204TU-07
Stylus Pen
Model: MPP2.0 Tilt
 
1 person had the same question
2 REPLIES 2

‎03-01-2021 12:27 PM - edited ‎03-01-2021 12:29 PM

HP Recommended

Hi @StephanieJade

  

Welcome to the HP Support Community.  

  

Please reach out to the HP Support in your region regarding this issue, they should be able to help. Refer to this User Guide for contact details.  

 

HP cat support team link 

 

PHONE SUPPORT https://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

Please reach out to the HP Technical Support  https://www8.hp.com/us/en/contact-hp/ww-contact-us.html team in your region regarding the service options for your notebook. 

 

You may create a case on the website to obtain a case number if required. Kindly watch this video for know-how  https://www.youtube.com/watch?v=UM50c64cnyQ.

  

Have a great day!  

  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

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‎03-01-2021 12:52 PM

HP Recommended

Hi,

 

I appreciate the reply but this doesn't help solve my problem. I have been to the HP Support page but no where have I found a link or # that reaches someone who can give me the ceritificate. 

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