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‎11-26-2024 11:02 AM

HP Recommended
Product: HP ENVY Laptop PC 14-eb0000 IDS Base Model
Operating System: Microsoft Windows 11

One of the small screws on the bottom of my notebook became loose and fell out.  Unfortunately, I can't find it.  How can I obtain a replacement screw?  They are very small and appear to be somewhat unique.

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1 ACCEPTED SOLUTION

Accepted Solutions

‎11-26-2024 11:10 AM

HP Recommended

 

you can purchase the screw kit by using the part number in a search engine.

 

Screw Kit M31148-001

 

or use this image measures

 

1.jpg

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
​

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3 REPLIES 3

‎11-26-2024 11:10 AM

HP Recommended

 

you can purchase the screw kit by using the part number in a search engine.

 

Screw Kit M31148-001

 

or use this image measures

 

1.jpg

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
​
Reply
1 person found this reply helpful
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‎11-29-2024 08:15 AM

HP Recommended

Thank you SO much for your help, Resistencia.  I thought this was going to be an impossible task, but you pointed the way.  My only challenge once I received the screw kit was that i didn't have a torx wrench, but I've ordered one from Amazon and I should be able to replace the missing screw later today.

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‎11-29-2024 08:36 AM

HP Recommended

All right, it's fixed. You're welcome.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
​
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