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HP Recommended
HP Spectre X360 Convertible 15

Hello,

I have just purchased a refurbished HP Spectre X360 Convertible 15-df0590na.

However on opening the package I have found the AC adaptor does not fit the power input on the device. It looks like the input should be 4.5mm but the one supplied is the 7.4mm. Also it says on the power pack that it is 230W and having read online it looks like it should be the 135W version for the device I have bought. Would someone be able to confirm this for me as the company I purchased it from doesn't seem to know which one the device requires. Also if someone could link me to a replacement part that would also be really helpful.

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

AC adapter:
135-W HP Smart AC adapter (PFC, RC, slim, 4.5-mm) L15534-001

 

Service Manual 

 

https://www.amazon.co.uk/HP-Inc-ADAPTER-135W-L15534-001/dp/B07KW48SFL/ref=sr_1_1?keywords=L15534-001...

 

HP UK Parts Store does not have this adapter. 80 pounds seems a bit pricey. 

 

https://www.ebay.co.uk/itm/New-Genuine-HP-TPN-CA13-135W-19-5V-AC-Adapter-L15879-002-L15537-001-with-...

 

https://www.ebay.co.uk/itm/Original-135W-for-HP-TPN-DA11-L15534-001-L15879-002-AC-Adapter/1138818197...

 

Seems to me your seller ought to be getting this for you. The 230W power supply they sent might be worth some money to help you recoup if they will not get you the correct one. Good luck. 

 

Post back with any more questions and please accept as solution if this is the info you needed. 

 

 

View solution in original post

2 REPLIES 2
HP Recommended

AC adapter:
135-W HP Smart AC adapter (PFC, RC, slim, 4.5-mm) L15534-001

 

Service Manual 

 

https://www.amazon.co.uk/HP-Inc-ADAPTER-135W-L15534-001/dp/B07KW48SFL/ref=sr_1_1?keywords=L15534-001...

 

HP UK Parts Store does not have this adapter. 80 pounds seems a bit pricey. 

 

https://www.ebay.co.uk/itm/New-Genuine-HP-TPN-CA13-135W-19-5V-AC-Adapter-L15879-002-L15537-001-with-...

 

https://www.ebay.co.uk/itm/Original-135W-for-HP-TPN-DA11-L15534-001-L15879-002-AC-Adapter/1138818197...

 

Seems to me your seller ought to be getting this for you. The 230W power supply they sent might be worth some money to help you recoup if they will not get you the correct one. Good luck. 

 

Post back with any more questions and please accept as solution if this is the info you needed. 

 

 

HP Recommended

Thanks for you reply!

 

I managed to find my model number and the code for the part I need here:

http://partsurfer.hp.com/Search.aspx?searchText=5CD85152KS

I have now spoken to the seller and they are in the process of getting the correct part sent out to me.

Thanks for your help! Really appreciate it!

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