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‎01-23-2020 07:09 PM

HP Recommended
Product: g72-b60us Notebook
Operating System: Microsoft Windows 10 (64-bit)

I understand from a previous posting that my ability to upgrade from 4 to 8 mb of memory depends on the version of the computer I have.  Will something in the model number or serial number indicate the version?  If not, what do I need to look for and where.

 

David

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-23-2020 07:54 PM - edited ‎01-23-2020 07:55 PM

HP Recommended

@DavidBinGSO , welcome to the forum.

 

Here is the memory that is recommended by Crucial Memory.  You may have to remove the current memory if it is not compatible with Crucial's memory.  I suggest that you use CPU-Z to find the manufacturer  and the timings of the current memory.  This information is in the Tab titled "SPD".  Once you have this information, you can contact Crucial's Tech Support for help if you decide to use their memory.  If not, you can use their specifications to buy from another manufacturer.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

View solution in original post

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3 REPLIES 3

‎01-23-2020 07:54 PM - edited ‎01-23-2020 07:55 PM

HP Recommended

@DavidBinGSO , welcome to the forum.

 

Here is the memory that is recommended by Crucial Memory.  You may have to remove the current memory if it is not compatible with Crucial's memory.  I suggest that you use CPU-Z to find the manufacturer  and the timings of the current memory.  This information is in the Tab titled "SPD".  Once you have this information, you can contact Crucial's Tech Support for help if you decide to use their memory.  If not, you can use their specifications to buy from another manufacturer.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No

‎01-25-2020 09:41 PM

HP Recommended

Thank you for your help.  The memory should arrive tomorrow.   By the way... I love your quote.

 

David

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‎01-26-2020 04:49 PM - edited ‎01-26-2020 04:50 PM

HP Recommended

You are very welocme, @DavidBinGSO!

 

Thank you for the compliment on my quote!  I have a lot of Wisdom. 😉



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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