• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎05-08-2020 01:03 AM

HP Recommended
Product: Pavilion 15 p012tx
Operating System: Microsoft Windows 10 (64-bit)

Hi there,

I have HP pavilion 15 p012tx notebook, I'm is really struggling with current wifi+Bluetooth card, is there any chance i can upgrade it with 5ghz or new 6ghz  wifi card, or i have live with current slow and continues disturbing card.

Thanks

3 REPLIES 3

‎05-08-2020 08:00 AM - edited ‎05-08-2020 08:01 AM

HP Recommended

Hi:

 

Open up the notebook and let me know how many wifi antenna cables are connected to the wifi card in there now.

 

Below is the link to the service manual.

 

http://h10032.www1.hp.com/ctg/Manual/c04402649

 

There has to be two antenna cables connected to the wifi card in there now in order to upgrade, as dual band wifi cards require two antenna cables.

Was this reply helpful? Yes No

‎05-08-2020 08:33 PM

HP Recommended

IMG-20200509-WA0014.jpg

 

I think there is just one cable available...... Is the any chance i can do anything to get 5ghz.....any usb adapter. 

Was this reply helpful? Yes No

‎05-09-2020 06:47 AM

HP Recommended

You're right.

 

Only one antenna cable.

 

You would have to buy a dual band AC USB wifi adapter and use the existing bluetooth from the wifi card.

 

You may get better Bluetooth reception if you move the antenna cable to the other terminal.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.