• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Notebook - 14-cf1015cl
Microsoft Windows 10 (64-bit)

I have HP Notebook - 14-cf1015cl. It comes with 256 GB NVME SSD. I opened up and find empty space for SSD. I am planning to put the 1 GB SSD but it seems that there is no hardware for that.

I need to buy these items:

SSD bracket L24488-001
SSD board L24487-001

 

But they are not available on the HP website also.

What should I do?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Thanks for your help.

This is how the laptop looks like.

Place for SSDPlace for SSDIMG_20201212_183548.jpgAfter removing the back coverAfter removing the back cover

 

Both these parts

SSD bracket     L24488-001

SSD board         L24487-001

are not orderable on this website:

https://parts.hp.com/

not orderable.JPGnot orderable-1.JPG

 

What good is this website for?

Ebay has got this part

 

I don't know what all parts are needed. HP support was of no use when i called them. My laptop is still in the warranty.

 

And this is the hard drive connector I believe on the laptop's motherboard.

IMG_20201212_185732.jpg

 

Shouldn't there be just a SATA ribbon cable which can connect to this mother board connector enough?

 

I have no idea why HP doesn't include that with the laptop? It could make life easy for the users.

 

Finally after looking at the manual - come to know exactly what i need to do.

Get these parts . if tight on budget - just get the cable.

Hard drive cable L23187-001
Hard drive bracket L24490-001

 

and then follow the manual for plugging the hard drive to the mother connector and the other end to the SSD.

Parts are available on ebay.com

 

 

View solution in original post

2 REPLIES 2
HP Recommended

@AshuSharma123

 

I reviewed your post and I understand that you want to add an SSD to the computer however, you are unable to find the required parts.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

You can purchase all the replacement parts available for your computer from the HP part surfer.

 

Follow the steps in the below article for detailed instructions.

 

https://support.hp.com/us-en/document/c00372736

 

Or else you can contact the support team and they will assist you in ordering the part.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

HP Recommended

Thanks for your help.

This is how the laptop looks like.

Place for SSDPlace for SSDIMG_20201212_183548.jpgAfter removing the back coverAfter removing the back cover

 

Both these parts

SSD bracket     L24488-001

SSD board         L24487-001

are not orderable on this website:

https://parts.hp.com/

not orderable.JPGnot orderable-1.JPG

 

What good is this website for?

Ebay has got this part

 

I don't know what all parts are needed. HP support was of no use when i called them. My laptop is still in the warranty.

 

And this is the hard drive connector I believe on the laptop's motherboard.

IMG_20201212_185732.jpg

 

Shouldn't there be just a SATA ribbon cable which can connect to this mother board connector enough?

 

I have no idea why HP doesn't include that with the laptop? It could make life easy for the users.

 

Finally after looking at the manual - come to know exactly what i need to do.

Get these parts . if tight on budget - just get the cable.

Hard drive cable L23187-001
Hard drive bracket L24490-001

 

and then follow the manual for plugging the hard drive to the mother connector and the other end to the SSD.

Parts are available on ebay.com

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.