12-21-2019 11:54 PM
I have a HP Pavilion x360 14-CD 1055CL, product number, 6EH44UA#ABA, this laptop came with a 256-GB, 2280, PCIe, NVMe Solid State HDD in the M.2 connector bay. I would like to install a SATA drive in the SATA drive bay for a second hard drive. I will need the hard drive cable, pn. L18218-001, Hard drive Foil, Pn. L20549-001, and the Hard drive rubber sleeve which is listed as two part numbers one for full feature model, and one for full feature plus model. Which one should I use? Any recommendations.
12-24-2019 01:25 PM
@AVCLLC Welcome to HP Community!
I understand that you would like to add the hard drive for your laptop.
Yes, your laptop support hard drive. For that, you have to purchase the two additional parts that are Hard drive foil and cable.
1-TB, 5400-rpm, SATA hard drive 762990-005
Hard drive foil L20549-001
Hard drive cable L18218-001
You could purchase the part from HP, use the HP Parts surfer to identify the part: http://partsurfer.hp.com/search.aspx
And order it via the HP Parts store: https://parts.hp.com/hpparts/CountryChoice.aspx?mscssid=&ccode=ZZ&lcode=ZZ
Or alternatively, Contact HP for setting up an order/service via phone support
Keep us posted,
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01-19-2020 04:57 PM
Let me alert others that obtaining parts for a HP laptop that is still under warranty is not easy. And all search results on the related HP parts sites list the parts as "Not Available". How a manufacturer can sell a product this way and retain customers is surely not good. I would recommend a Dell Laptop as parts are available and easy to obtain. Trying to get a hard drive caddy and cable for my HP Pavilion x360 through HP support and parts and finding that it is not available while the unit is still under warranty is bad for HP's business. I will never buy an HP product again.