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HP Recommended
HP Notebook - 15-ay002nx
Microsoft Windows 10 (64-bit)

hey guys i bought my laptop "(HP Notebook - 15-ay002nx )" from 5 years ago and now i want to upgrade some hardware parts on it 

i already add ssd storage

i want to upgrade my ram i have 4gb ram ddr3

my question is :

is my laptop accept a ddr4 ram? and how much rams accept?

and thx for u all😍

 

3 REPLIES 3
HP Recommended

No DDR3 and DDR4 memory is incompatible....physically different and one kind will not fit in the slot for the other. Your max is 16 gb (2 x eight gig modules) of DDR3L-1600 SO-DIMM. 

 

Post back if you need more help. 

HP Recommended

but if i removed my 4gb ram and add a one piece of 8gb ram ddr4 is it works ?

HP Recommended

No...you can put in one or more larger capacity DDR3 modules but a DDR4 module is shaped differently and cannot be plugged into your motherboard. 

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