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- After enable optane, BIOS not recognize drive with optane (o...

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03-11-2022
06:32 AM
- last edited on
03-13-2022
10:48 AM
by
GaboM
After enabling optane memory, My PC won't detect OS boot drive and can't boot into Windows11
Here is what I tried
1. non-optane
2. Re-installed windows11
3. Try to get prompt to enable optane
4. PC can't detect boot drive again
(Updated: 2022 Mar 12) with error - abnormal status reported by rapid storage technology uefi driver optane
Any solution for this?
My Optane H10 came out of the box is working but, after Windows11 automatically update BIOS driver. optane functionality doesn't work (since 2021-Dec.)
03-16-2022 07:42 AM
Hi@challtshan,
Welcome to the HP Support Community! I'd like to help!
I see you are experiencing issues with the Victus By HP Gaming Laptop PC.
I have a few recommendations
- Update your Notebook computer to the latest BIOS from HP.COM.
- Click on this link to fix this issue. https://support.hp.com/in-en/document/c06471233
- For Installing and Using Intel Optane please click on this link.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.
Have a great day!
03-31-2022 09:08 PM - edited 03-31-2022 09:39 PM
I already tried solution that you give me, nothing works.
IT can't detect optane h10 memory module.
I can make it detect by let windows 11 update BIOS to F-13 which is newer than HP website
Then install RST driver
Intel® Rapid Storage Technology Driver Installation Software with Intel® Optane™ Memory (11th and 12...
Maybe corresponding driver is difference from factory. Optane may not work as expected.
Anyway, I want to downgrade to factory driver version such as BIOS driver
Because, since I upgraded to rev-12-A. It occurs this problem -- 3F0
and laptop never detect h10 memory module
04-01-2022 05:53 AM
Hi@challtshan,
Thank you for responding, I appreciate your time and effort.
You can try doing Reset PC Keep my files from windows and check if it works.
The HP Cloud Recovery Tool allows you to download recovery software to a USB drive. You can use the downloaded recovery image file in order to install the Windows operating system.
Click here for the HP Cloud Recovery Tool (Windows 10) link.
Please feel free to contact us here anytime you need any further assistance.
Have a great day!