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‎10-26-2019 08:33 PM

HP Recommended
Product: Example: Pavilion m4 1003TX
Operating System: Microsoft Windows 8.1 (64-bit)

BI

1 REPLY 1

‎10-29-2019 12:35 PM

HP Recommended

@Ani17

 

I understand your concerns. I suggest you run a Keyboard test to confirm the Hardware Functionality

 

- Hold the power button for at least five seconds to turn off the Notebook.
- Turn on the computer and immediately press Esc repeatedly, about once every second. 
- When the menu appears, press the F2 key.
- On the main menu, click Component Tests and KEyboard

 

Keep me posted 😊

KrazyToad
I Am An HP Employee

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