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‎11-27-2024 01:07 PM - last edited on ‎11-27-2024 01:11 PM by Retired

HP Recommended
Product: HP Dragonfly 13.5 inch G4 Notebook PC (6Q257AV)

hi dear hp support team member

My Device is

HP Dragonfly 13.5 inch G4 Notebook PC (6Q257AV)

Product860V5PA

Serial [Personal Information Removed]

What is the reason for hearing audio noise when the HP Dragonfly laptop is turned off, and is this problem considered a hardware problem?

  1. This sound is electronic, like a buzzing and a hissing, and its volume is faint and low. It is continuous and exists in both the off and on states of the laptop, and it occasionally fluctuates in intensity.
  2. In general, can the continuous presence of this electronic sound lead to battery drainage or reduce the lifespan of my HP laptop?
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