• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎08-21-2025 02:25 PM

HP Recommended

Tengo una Pregunta, Quisiera aumentar la ram y un familiar mío me regaló un Corsair Vengeance 2400MHz DDR4 2x16 GB puedo acoplarlo a mi laptop o no se puede? 

tengo una HP Envy 17-bw0xxx Intel Core I7-8550U 

MX-150, 12 GB de ram actualmente y 1 HDD Intel Optane.

Reply
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-21-2025 02:45 PM

HP Recommended

The CL speed is 16, so most likely it will not work. 

 

HP notebooks use standard memory with standard timing speeds.

 

DDR4-2400 CL 17, DDR4-2666 CL 19, DDR4-3200 CL22. 

View solution in original post

Reply
Was this reply helpful? Yes No
3 REPLIES 3

‎08-21-2025 02:29 PM - edited ‎08-21-2025 02:30 PM

HP Recommended

Upgrading to 2 x 16 GB of DDR4-memory should be possible, but unless the Corsair Vengeance 2400MHz memory your want to buy is also CL17, it most likely will not work.

 

If the memory is not CL17, see if you can get this memory in Ecuador:

 

Timetec 16GB DDR4 2400MHz PC4-19200 Non-ECC Unbuffered 1.2V CL17 2Rx8 Dual Rank 260 Pin SODIMM Lapto...

 

Below is the link to the service teardown video:

 

Removing & replacing parts for HP ENVY 17-bw0000 Laptop | HP Computer Service

Reply
Was this reply helpful? Yes No

‎08-21-2025 02:41 PM

HP Recommended

IMG_1986.jpeg

 

Reply
Was this reply helpful? Yes No

‎08-21-2025 02:45 PM

HP Recommended

The CL speed is 16, so most likely it will not work. 

 

HP notebooks use standard memory with standard timing speeds.

 

DDR4-2400 CL 17, DDR4-2666 CL 19, DDR4-3200 CL22. 

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.