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    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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BACKLIT KEYBOARD NOT WORKING BECAUSE OF A GLITCHY UPDATE

HP Recommended
HP PAVILLION X360
Microsoft Windows 10 (64-bit)

HELLO,

THE BACKLIT KEYBOARD IN MY LAPTOP USED TO BE ACTIVATED BY THE F5 KEY. BUT NOW IT IS NOT WORKING.

IT IS PROBABLY BECAUSE OF AN GLITCHY UPDATE WHICH I CANNOT INSTALL----<<Hewlett-Packard Development Company, LP. - Keyboard - Standard 10102-Key or Microsoft Natural PS/2 Keyboard for HP Hotkey Support>>

WHENEVER I INSTALL IT IRT APPEARS IN THE UPDATE HISTORY BUT AT THE NEXT MOMENT IT AGAIN REAPPEARS IN THE VIEW OPTIONAL UPDATES>DRIVER UPDATES. THIS HAPPENS AGAIN AND AGAIN.PLEASE HELP ME OUT..

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HP Recommended

@SOHOM123 I suggest you download and run the HP Support Assistant from this Link: click hereclick here

HPSA will automatically search for all the latest drivers for your Notebook

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

     Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

 

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

 

P.S: Welcome to HP Community 😉

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

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