Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here
Resolve Windows 10 or update issues on HP computer or printer– Click Here
Battery works only for 3 hours when in video playback on you tube, the website shows battery last for almost 10 hours and it is not even close to 10 hours
Welcome to the HP Support Community.
Battery life mentioned is under test-conditions by using it on minimal usage,i.e., ethernet and not WiFi / no speakers / brightness on low / on battery saver mode.
However, you can use follow this document to improve the battery life: https://support.hp.com/hk-en/document/c01297640
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
I am an HP Employee
Didn't find what you were looking for?
Ask the community