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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-20-2021 12:33 AM

HP Recommended
Product: HP 14s
Operating System: Microsoft Windows 10 (64-bit)

I purchased HP 14s within a week it started to over heat and the processor will spin very fast which we can hear from little distance away I contact that support they said to update BIOS to F.21 as my BIOS was F.13 it was very old for now but when I try to update the BIOS by the link they provided it shows your pc is not compatible for BIOS F.21 my laptop specs is i3 processor , 256 ssd 64 bit. please someone help to update my BIOS

 

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