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Finwinly Honor Student
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BIOS

Hp pavillion
Microsoft Windows 10 (64-bit)

So my fan starting go crazy a couple days ago so i tried updating bios. Then when i do i get a black screen and it wont let me turn the laptop off. Help

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HP Support Agent
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Hi @Finwinly

 

Welcome to the HP Support Community. 

 

To better assist you - May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

While you respond to that, try these steps -

 

1) Shutdown the computer.

2) Hold down the Windows and B button together while the computer is still turned off.

3) Turn on the computer and continue to hold the Windows and B button until a BIOS Recovery screen appears.

4) Follow on-screen instructions and click on OK

 

If the issue still persists, try recovering the BIOS using a USB recovery drive. Refer to this document for steps.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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Finwinly Honor Student
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Didnt really seem to work and now the cooling fan wont work

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HP Support Agent
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@Finwinly

 

Appreciate you trying the steps. Please reach out to the HP Support in your region regarding the service options for your computer.

 

Have a great day! 

Asmita
I am an HP Employee

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