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Back Corner coming from the back left side by the hinge

HP ENVY 17-j073ca Notebook PC
Microsoft Windows 10 (64-bit)

I've been having a a problem with the back left corner hinge since October of last year I poisted to another board about this problem hving been told that this issue would be passed onto support in my region. I'm currious as to weather I'll hear from these people in this lifetime or the next.

 

I enjoy my Laptop and would like to continue using it but as time goes on it keeps seperating more and more and I have to snap it back into place to keep in together.

 

I'm hoping to actually hear back from someone this time that will be able to help me in fixing this issue.

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Back Corner coming from the back left side by the hinge

@jmb1313

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

I work on behalf of HP
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