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- Backlit keyboard does not shutoff!

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12-01-2020 08:00 PM
Product: Envy 15k220nr
Operating System: Microsoft Windows 10 (64-bit)
A week ago I turned my laptop on and the backlit keyboard turned on with it, but I cannot turn it off no matter what I do. There are no options for the keyboard in the windows mobility center and the windows troubleshooter does not detect any problems.

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