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‎09-17-2019 09:09 AM

HP Recommended
Product: pavilion 15 au 171tx
Operating System: Microsoft Windows 10 (64-bit)

Product Description: HP Pavilion - 15-au171tx

Case Subject: hp au 15-171tx backlit keyboard is not working properly. technicians say it a short circuit. but they don't have the original backlit keyboard for my model. now I can not understand what to do. how can I get a new keyboard?

 

warranty:  Manufacturer warranty has expired 

 

1 REPLY 1

‎09-19-2019 12:05 PM

HP Recommended

@Shifat-Nayme

 

Did you contact HP Support or a local Tech?

 

If you have contact a Local Tech, I suggest you contact HP Support for Service Options. If the Product warranty expired there will be charges

 

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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