• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve for 5 Long and 3 Short Blinks on your HP Laptop Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎03-30-2019 06:11 PM

HP Recommended
Product: EliteBook 8440p
Operating System: Microsoft Windows 10 (64-bit)

Hello Community,

 

I recently upgraded my Elitebook 8440p to Windows 10 64-bit. Device Manager says I missing the driver for the Base System Device:

 

The drivers for this device are not installed. (Code 28)

There are no compatible drivers for this device.

To find a driver for this device, click Update Driver

 

Hardware ID:

PCI\VEN_1180&DEV_0843&SUBSYS_172B103C&REV_14

PCI\VEN_1180&DEV_0843&SUBSYS_172B103C

PCI\VEN_1180&DEV_0843&CC_088000

PCI\VEN_1180&DEV_0843&CC_0880


Where can I find the driver to resolve this issue?

 

Thanks in advance!

1 REPLY 1

‎03-30-2019 06:31 PM

HP Recommended

Hi:

 

You need this driver for that device:

 

https://ftp.hp.com/pub/softpaq/sp46501-47000/sp46972.exe

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.