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‎12-26-2017 03:36 AM

HP Recommended
Product: HP Pavilion dv6700 Entertainment Notebook PC series
Operating System: Microsoft Windows 10 (32-bit)

Device Manager shows two Base Systen Devices need drivers.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-26-2017 07:00 AM

HP Recommended

Hi, @7bk922

 

You need this driver for the base system devices...

 

This package contains the driver for the Ricoh 5-in-1 Card Reader for the supported notebook models and operating systems.

 

http://ftp.hp.com/pub/softlib/software9/COL19729/ob-55777-1/sp37726.exe

 

 

View solution in original post

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5 REPLIES 5

‎12-26-2017 03:45 AM

HP Recommended

Hi

 

Anything match here?

 

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-dv6700-entertainment-notebook-pc-series...

 

 

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‎12-26-2017 05:25 AM

HP Recommended

From the page posted by @CF4, it seems that model came with Vista.  Is that correct?

BTW: it would help the search if you posted the hardware ID's that Device Manager has for those two items.


I'm not an HP employee.
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‎12-26-2017 07:00 AM

HP Recommended

Hi, @7bk922

 

You need this driver for the base system devices...

 

This package contains the driver for the Ricoh 5-in-1 Card Reader for the supported notebook models and operating systems.

 

http://ftp.hp.com/pub/softlib/software9/COL19729/ob-55777-1/sp37726.exe

 

 

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‎12-26-2017 11:25 AM

HP Recommended

Thank you Paul_Tikkanen you solved my problem of no drivers for Base Systen Devices

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‎12-26-2017 11:27 AM

HP Recommended

You're very welcome.

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