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Message 1 of 2
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HP Recommended

Batterie issue

AMD A6-4400M
Microsoft Windows 8 (32-bit)

I have had issues with my batterie since I've had this computer.  All is fine when it is plugged in, and the icon states that the battery is 100 % charged.


The minute, I unplug the pc, it shuts down.


I have purchased a replacement batterie, thinking that the original was no good anymore, but the new one does the same thing too.


Is this a defect because I don't want to keep buying new batteries if there is an issue. 


Thank you

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Message 2 of 2
Flag Post
HP Recommended

Batterie issue

> Is this a defect.


Yes.  But, since your computer is running Windows 8, your laptop could be a few years old.

I wonder if the original "warranty" has expired.

Did you purchase an "extended" warranty?  Has it expired?


If not, exercise the warranty to get it fixed.


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