Battery Charging issue..Its showing "Plugged in, not Charging"

[sagar14]

Laptop Battery not charging, Its showing "Plugged in, not Charging". Is it Issue with the hardware or Battery?

[GBL84 · Accepted solution]

Hello @sagar14,

Welcome to FORUM !!!!

Please check the battery and post back 

Testing and Calibrating the Battery (Windows 7)

http://support.hp.com/us-en/document/c00821536

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

I am not an HP Employee 

[SHEHRAZ-CH]

i buy new HP omen 17t-w000 .my laptop is in 7 month warrenty .and my laptop get problem like this  when i plug chager laptop show plug in and start charging but after 2 to 10 minutes laptop battery show "Plug in but not charging " this message coming very fastly .i had wast my 155000 rupees pleasse help me .i had do all the thing but nothign happen 

.i had reset window and then uninstall ACP  power adapter driver but nothing happend .please help me i had try every thing ther nothing any right solution so i decide to get help from orignal site .

i dignose battery through BIOS so a message come up on the screen"   Faliur Id : 632PKS-8478LK-MFPX7F-C0C803".

PLEASE HELP MEEE....

[GBL84]

Hello @SHEHRAZ-CH,

Sorry to know,

The failure ID indicates that the Battery has failed and needs replacement to fix the issue.

As you say, that the PC is still under warranty, HP will replace it for you for no cost. 

I request you calll HP and have it replaced.

Contact HP

Verify the warranty status here:

 http://support.hp.com/us-en/checkwarranty   

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

I am not an HP Employee 

[SHEHRAZ-CH]

Sir i am from pakistan how i get support i buy laptop online site

[sagar14]

The the battery analysis report says to replace battery.

[GBL84]

Hello @SHEHRAZ-CH,

Please check this link : http://www8.hp.com/asia_pac/en/default.html

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

I am not an HP Employee 

[GBL84]

Hello @sagar14,

Thank you for your Reply !!!!

Sorry to know the battery has failed. 

If the unit is under warranty, HP will replace it for you. If not you will have to buy one .

All the best !!

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

I am not an HP Employee 

[SHEHRAZ-CH]

when i check through HP support battery assistant it show battery running good and i remove batter and plug only charger  and computer run smoothly .but only charging time it not chagr i have confusion that ther is battery fault or AC Adapter fault or mother bord fault