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‎09-21-2024 04:14 AM

HP Recommended
Operating System: Microsoft Windows 11

"Today, I installed a new battery from HP World, but the battery report shows a cycle count of 17 for the newly installed battery. What does this mean? Is my new battery old?" Screenshot 2024-09-21 040616.png

1 REPLY 1

‎09-23-2024 12:59 PM

HP Recommended

 

Hi @akashraj1238 , 

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your Battery Cycle Count. Not to worry I will help you to get a resolution to resolve the issue.

I'm sending a private message to assist you with the next action.

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

Gaya1238

 

HP Support


A_Gayathri
HP Support Community Administrator.
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