Create an account on the HP Community to personalize your profile and ask a question
04-06-2017 05:10 PM
04-06-2017 05:26 PM
the problem is, I dont think it actually fixes it, but masks it. I saw another poster earlier say after doing the file upgrade he thought his was fixed. Then when he went to use it it dropped from 100% to 92% in about 20 minutes.
Guess what, mine did the exact same thing. It never showed 99,98,97,96 it went straight to 92% in about 25 minutes after starting it up. It seems the 8% drain was there, it just doesnt show at startup until it cycles or does something and then straight to 92%.
I could be wrong, but I got it to do this every time after a full charge. Enough so, I sent the unit back to Amazon and got one of the new 2017 with the stylus pen.
Try it, if yours shows a graduated decrease from 100% coming down then I would sday your issue is fixed. But if it goes from 100% to 92% then HP may have some explaining to do.
04-07-2017 04:00 AM
I know one of the computer sellers at Amazon and he knows me. He knows I will return it if what he said isnt true so he wouldnt waste his time turning a new one into a used one with me.
Also in googling and checking around I really couldnt find anything. I still think it had something to do with the ssd in those units that had it
04-14-2017 07:11 AM
I got one in March it's still the same, although i read this isnt a fault but by design.
It's all to do with the fact you can power your usb devices when pluggedd in and off, hence small drain each day its off.
there are plenty that say this feature can be turned off in the BIOS, by deactivating the USB ports power when off feature and that this then stops the drain of a few % each day.
I haven't changed my bios or tried this yet but probably will as I personally done see much benefit in charging devices from ports when laptop is off.
Look for "changing bios to stop daily pwoer drain" for the laptop and it explains the process.