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‎10-13-2019 11:13 AM

HP Recommended
Product: HP Omen Laptop: 15-ax203na
Operating System: Microsoft Windows 10 (64-bit)

Recently had trouble with battery only charging to 85 percent and stopping there, tried reinstalling the acpi drivers, etc, did all of the fixes, Ran a scan on the battery using HP Support Assistant, found a fault and says it needs a replacement.

 

 

Anyone know where I can find a replacement battery for   HP Omen Laptop: 15-ax203na, warranty is expired.

 

Need urgent help for work please.

 

Many thanks.

1 REPLY 1

‎10-15-2019 03:14 PM

HP Recommended

@Matt2342424

 

Welcome to HP support community.

 

This seems to be a hardware issue.

I request you to talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".
  6. Fill the web-form. A case number and phone number will now populate for you.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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