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Honor Student
Posts: 2
Member Since: ‎03-11-2017
Message 1 of 2 (449 Views)
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Battery Issues in Spectre x360 Kaby Lake

Product Name: spectre x360 13-w063nr
Operating System: Microsoft Windows 10 (64-bit)

Battery issues in laptop.

I recently bought a spectre x360 kaby lake which claims battery life upto 15 hours.

So i was expecting a minimum battery life of 8-9 hrs.But in real life it is very very poor.It gives battery life of 2.5hrs-3hrs.

I am very much dissapointed

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Accepted Solution

Re: Battery Issues in Spectre x360 Kaby Lake

Hello @NayanM,

 

Thanks for the post and Welcome to HP Forums. 

 

I understand that you are not happy with the battery backup you are getting from your computer. 

Don't worry, I will be glad to help. 

Have you tried any troubleshooting steps on your own?

 

Recommend you to make sure all the drivers are updated, mainly BIOS and chipset. Click here for assistance. 

Once all the drivers are updated, please run a battery test on the computer. 

Check the power options and calibrate the battery. 

Please refer to this HP Article for assistance. 

HP Notebook PCs - Testing and Calibrating the Battery (Windows 10)

 

Keep me posted. 

 

If the information I've provided was helpful,

Please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons,

That’ll help us and others see that we’ve got the answers!

Good Luck.

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HP Support Agent
Posts: 7,757
Member Since: ‎10-12-2016
Message 2 of 2 (393 Views)

Re: Battery Issues in Spectre x360 Kaby Lake

Hello @NayanM,

 

Thanks for the post and Welcome to HP Forums. 

 

I understand that you are not happy with the battery backup you are getting from your computer. 

Don't worry, I will be glad to help. 

Have you tried any troubleshooting steps on your own?

 

Recommend you to make sure all the drivers are updated, mainly BIOS and chipset. Click here for assistance. 

Once all the drivers are updated, please run a battery test on the computer. 

Check the power options and calibrate the battery. 

Please refer to this HP Article for assistance. 

HP Notebook PCs - Testing and Calibrating the Battery (Windows 10)

 

Keep me posted. 

 

If the information I've provided was helpful,

Please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons,

That’ll help us and others see that we’ve got the answers!

Good Luck.

Chimney_83
I am an HP Employee

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