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‎05-12-2021 04:20 AM

HP Recommended
Product: HP Laptop 15-da0xxx
Operating System: Microsoft Windows 10 (64-bit)

My laptop battery life is deteriorating. Recently I installed software(Solidworks) from pirated version, after the installation battery percent was reduced by 1% for 1minute and when I plug in the cable for charging, the battery was not charging when the laptop was ON when the laptop was turned OFF battery was charging, then I realized the problem was the software. I uninstalled the software and deleted all the files corresponding to the software. The laptop was fine after the uninstallation of the software then after some days the battery charging issue occurred again. when the laptop is ON the battery was not charging when I turn OFF the laptop the battery was charging. 

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