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HP Spectre Folio - 13-ak0013dx
Microsoft Windows 10 (64-bit)

My $1500 leather-bound spectre folio has developed a problem with the keyboard (space bar won't reliably work) and touchpad (won't click). After researching the problem extensively, I have discovered that the battery is actually exploding and deforming the laptop. You can visually see the deformation of the case near the keyboard and clickpad. This apparently has been an issue with this line of notebooks for a long time now. Is there a way to replace the battery on this model? I won't be buying another HP notebook if there is no way to fix this known problem. The warranty period is simply too short to discover the defect, and I feel like HP should stand behind its products. I spent too much money on this notebook to have such a short life-span. I really loved the product otherwise. So, is there a way to affordably replace the battery? Can a consumer make the repair?

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Thank you very much!

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@freephil,

 

Welcome to our HP User Forum!

 

Your HP Spectre Folio - 13-ak0013dx (4TL67UA) according to: https://partsurfer.hp.com/partsurfer?searchtext=4TL67UA, is fitted with the HP p/n: L38672-001 ("LEATHER COVER CGB WITH BATTERY 6CELL 6C w/TP") battery kit.


According to your Spectre's Manual: http://h10032.www1.hp.com/ctg/Manual/c06161497.pdf, I must point out that there is a possibility that your laptop may have an alternate battery installed:

 

NonSequitur777_0-1666764215742.png

 

A replacement battery kit is quite expensive, and no longer supplied by HP.  Here is an Amazon purchase example ("New Genuine Leather Cover with Battery and TouchPad for HP Spectre Folio Conv 13-ak L38672-001"): https://www.amazon.com/Genuine-Leather-Battery-TouchPad-L38672-001/dp/B08MB5M9RH/ref=sr_1_1?crid=QS4....

 

However, the aforementioned manual strongly recommends that any repairs/replacements be carried out only by authorized HP service providers -and from my professional point of view, I tend to agree with this assessment given the complexity of your device:

 

NonSequitur777_1-1666764389855.png

 

Hope this was helpful.

 

Kind Regards,

 

NonSequitur777

 


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@freephil,

 

Here is a step-by-step HP instructional video how to replace your battery: (70) Remove the Leather Cover with Battery and Touchpad | HP Spectre Folio 13 and 13 x360 | HP - You....

 

Here is another online source to buy a replacement battery/leather cover (apparently not sold separately): L38672-001 - Hewlett-packard (HP) - Leather Cover CGB With Battery 6CELL 6C With TP | Impact Compute....

 

After reviewing the video clip, I revised my opinion about changing out the battery kit.  It looks it is doable.

 

Kind Regards,

 

NonSequitur777


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Thank you very much!

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