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‎07-23-2024 03:07 AM

HP Recommended
Product: HP EliteBook 840 14 inch G10 Notebook PC (6V5W7AV)
Operating System: Microsoft Windows 11

Hello folks,

 

I have about two machines that have a message that I've never seen before and I can hardly find anything about it on the internet. Just by chance two newer machines started showing this message:


image.png

I checked with the diagnostic tool for problems, but the battery test ran fine. I also checked the capacity which still showed 100% (on one of them), the other I still need to test but its fairly new as well. Can I assume this is a bug or really a problem with the battery? I have seen other battery notification screens during system startup, but these were clearly a battery that was almost depleted.

If I click view i get this:

 

battery view submit.pngOther than that, I can't find a task that this is coming from. I assumed it was a bug report from an installed HP update, but I'm not sure.

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