• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Spectre x360 - 13-ac013dx
Microsoft Windows 10 (64-bit)

Hello,

 

Looks like after about 5 years my battery has degraded and doesn't hold a charge, so I'm looking to purchase a replacement battery.

 

Where can I do that?  I'm sure I could go to a 3rd party but I'd prefer to get it from HP directly. 

 

My device is: 

HP Spectre x360 - 13-ac013dx
 
Thank you
1 REPLY 1
HP Recommended

@GMS716 

 

Its specs

           https://support.hp.com/au-en/document/c05385407

 

You need 3-cell, 57.8 Wh Li-ion battery part #  859356-855  which is N/A from HP

          https://partsurfer.hp.com/Search.aspx?searchText=859356-855

 

Please  try

        https://www.newegg.com/p/16J-01GT-007Y6

 

Regards.

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.