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Flag Post

Battery Replacement

HP Recommended
HP Pavilion - 15-au189tx
Microsoft Windows 10 (64-bit)

myself karthik 

i have a battery problem with my pc, whenever i start my windows it shows Replacement of battery i searched everywhere in the hp part store and all other other platforms cannot able to find the battery please solve my problem

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HP Support Agent
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Message 2 of 2
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HP Recommended

@Karthik0512 Welcome to HP Community!

 

I understand that you would like to replace the battery.

 

In that case, I would suggets you conatct our phone support and check for the support option. They will help you.

 

Or you can conatct the local service center for replacement.

 

Here is how you can get in touch with phone support.

 

 

1)Click on this link - www.hp.com/contacthp/

 

2)Select the product type.

 

3)Enter the serial number of your device or select let HP detect your product option.

 

4)Select the country from the drop-down.

 

5)You should see the HP phone support number or Chat option listed.

 

We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue. 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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