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Honor Student
Posts: 2
Member Since: ‎08-12-2016
Message 1 of 3 (389 Views)

Battery Says '2% available (plugged in, not charging)'

Product Name: HP Pavilion 15 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

 

Hello,

Hope you are doing well. My battery icon says '2%  available (plugged in, not charging)'.  I have done a battery check on Hp Support assistant and it says:

The battery is reporting a failure and needs to be replaced as soon as possible. Based on the age of your PC and battery, it appears it is no longer covered by your HP Warranty. REOOW

 

I'm not sure about replacing the batterry. Please inform me if there is anything easier and or cheaper to do.

Thanks,

              Yousif

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Provost
Posts: 34,305
Member Since: ‎11-12-2008
Message 2 of 3 (367 Views)

Re: Battery Says '2% available (plugged in, not charging)'

Keep using it on AC power is about it. Batteries are consumable items with a finite life like tires or brakes on a car. When they go, they must be replaced to keep using the laptop as intended. 

Honor Student
Posts: 2
Member Since: ‎08-12-2016
Message 3 of 3 (360 Views)

Re: Battery Says '2% available (plugged in, not charging)'

Ok, thanks for the help.

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