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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
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    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP Recommended
HP Laptop PC 15s-fq2000
Microsoft Windows 11

Purchased brand new laptop.  HP Support Assistant says Battery Status is weak.  Ran a test and it says the battery is normal but the status remains weak.  Battery has been charged.  Cant find anything online, any ideas as to what is wrong

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