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- HP Community
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- Battery Swollen on OMEN by HP 15t-ax200 Laptop
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12-19-2020 01:42 PM
Hi,
Recently I got a battery swollen issue on my OMEN laptop. I'd like to find a suitable replacement but I didn't find one compatible with my laptop in the online HP parts store. I'd like to ask if anyone knows where to purchase a suitable replacement or where I can find a local HP certified parts store? Thanks very much!
Sven
Solved! Go to Solution.
Accepted Solutions
12-22-2020 12:41 PM
I reviewed your post and I understand that you are looking for a replacement battery for your computer.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you contact support and they will assist you in this regard.
Here is how you can get in touch with support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee
12-22-2020 12:41 PM
I reviewed your post and I understand that you are looking for a replacement battery for your computer.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you contact support and they will assist you in this regard.
Here is how you can get in touch with support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee
12-22-2020 01:13 PM - edited 12-22-2020 01:14 PM
@The_Fossette wrote:
I reviewed your post and I understand that you are looking for a replacement battery for your computer.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you contact support and they will assist you in this regard.
Here is how you can get in touch with support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
Hi The_Fossette,
Thanks for your reply. I have contacted the support and they provided me the information of an authorized HP part reseller. I have purchased my battery there. Thanks very much for your help!
Have a nice day!
Zhao
12-23-2020 03:10 PM
Perfect, I am really glad to hear that!
If any other questions arise, please feel free to write back to me.
Cheers!
The_Fossette
I am an HP Employee
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